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Additional instructions will be provided in your appointment confirmation email.If you have a history of fainting when having your blood drawn, scheduling an appointment inside our Patient Service Centers may be a safer option for you.You will remain in your vehicle and a Sonora Quest team member will come to your vehicle to collect your blood sample.If self-ordering, please complete your order through our My Lab ReQuest solution to save time at your appointment.A doctor’s order or self-order is required.Tests requiring urine, stool, or samples other than blood are not able to be collected. Routine Lab – Carside services are only available for patients 18+ for tests in which a blood sample is required.Important Information Regarding Routine Lab Carside Appointments If you have one of the non-contracted and out-of-network plans listed above, we recommend that you select 'Cancel' and visit the contracted laboratory for services to minimize out-of-pocket costs or view our discounted pay at time of service rates if you wish to pay out-of-pocket. P3 Health Partners - BC/BS AZ Advantage (Pima/Santa Cruz Counties).Sonora Quest is contracted and in-network with the majority of health plans in Arizona, however, we are NOT CONTRACTED with the following health plans: If scheduling for someone else, please create a new account or login to an existing account for that individual. Scheduling for someone else?Īfter selecting your appointment you will be asked to login or create a new account. If you are not redirected in 10 seconds, use the link below to proceed.
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You will be automatically redirected to My Lab ReQuest, where you can order your own COVID-19 diagnostic test and schedule an appointment. Please avoid bringing minors and guests with you when possible.If you prefer to wait where you want and receive a text to come inside when we are ready to serve you, please notify a staff member upon arrival.Please avoid visiting our Patient Service Centers if you are exhibiting severe symptoms of COVID-19, including a fever of 102 F or higher, a fever lasting more than 48 hours, or severe cough.If you do not have a mask and would like one, please request one from our front desk staff.You may continue to wear a mask at your discretion.Full capacity seating is available inside our Patient Service Centers.As we are following updated CDC guidance, masks or face coverings are now optional unless you are exhibiting COVID-19 symptoms or have recently been exposed to someone with the virus.Patient comfort and safety is a priority for everyone visiting a Sonora Quest Patient Service Center Please review the instructions below which will also be provided in your appointment confirmation email. The insurance carrier did not respond to the claim.Your appointment has been successfully booked!.The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received an bill.Ī few reasons you may have received a bill include, but are not limited to, the following:
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This bill is for laboratory testing fees only and is separate from any bill you may have received from your physician and/or paid at your physicians office.Īlthough you may not have physically visited a Quest Diagnostics location, your physician may have sent your specimen out to a Quest Diagnostics laboratory to be tested. The bill you received is for laboratory services provided by Quest Diagnostics, which were ordered by your physician.